Here is my experience of using iZotope RX 11 Elements for research:
1) I went to the website to buy iZotope RX 11 Elements – which has (I think) the tools I need: Audio Denoising, dereverb, and declick.
2) I had to send them proof I was an educator to get a 50% discount
3) After 3 days, they acknowledged and I could buy the product.
5) To actually access the product, I was sent to use their product manager.
6) This app-wrapped website forced me to create a login through Google.
7) I signed in with my google email, only to be told I need to use my “passkey”, which never appears ANYWHERE on my computer or phone.
8) I could hit “try another way” and get to a screen that lets me use my passkey (what?) and my password. OK, I have a password, I tried that.
9) I can type in my password (can I use my password holder tool, no. That was disabled!)
10) The password did not allow you to see what you type – and there is no option to do so.
11) I typed in my password. I was still forced to use “2 step verification”.
12) But I could tap “yes” on my phone instead of using a passkey that doesn’t exist.
13) I tap “yes” on my phone. And then I was redirected to the start screen!
14) I reopened the app and clicked login with google again …
15) This time, it brought me to the elements page.
16) I clicked authorize, and it crashed to desktop.
17) I then tried to re-open the app, and it allowed me to “authorize”, and then it opened to your website where … I … could … purchase … it?
18) I contacted Native Instruments support.
19) Support told me to use a new tool, Native Access 2, which they did NOT put face-forward on their website, to install RX 11 Elements..
20) I clicked their link on Native Access 2: 404 file not found.
21) I found a direct download instead.
22) I opened the link to download, and it began to download the Native Instruments software, which I could use to download RX 11 Elements.
23) I could not find any application in my application folder to run Elements.
24) I went online and found out this program isn’t even an application, but a set of plugins that works with other products (Unnamed)
25) This information was not at all obvious from the website, to put it mildly.
26) I contacted support again.
27) They send a new and better link to Native Access 2:
28) the install process was the same as the old one, complete with a request for a “passkey” that never pops up and never tells you where it is meant to be. I did steps 7-13 again minus the crash to desktop.
29) I went to the library and reinstalled RX 11 ELEMENTS.
30) I downloaded the DaVinchi video editing tool, which I found out on my own is meant to support Elements 11 as plugins.
31) I opened DaVinchi, tried to use the plugins, and it crashed to desktop.
32) This crash happened with VST and AU versions.
33) I contacted support again.
34) they asked me to download and use a Native Instruments tool to collect bug information.
35) I downloaded and installed the tool.
36) I got a bug report as a zip file.
37) I tried to email it to support as requested.
38) Email bounced: Native Instruments does not allow the emailing of zip files.
39) I emailed support again to inform them of the issue.
40) They had me put the zip file on a Google drive and send them a link that they are allowed to access.
41) They told me the original install had been incomplete, told me to try again.
42) I found and used their uninstall tool to delete product portal.
43) I used their uninstall tool to delete the RX 11 Audio Editor.
44) I then reinstalled RX 11 Elements.
45) I then reopened Davinci resolve 20
46) Same error:
47) I contacted support again.
48) Support replied back with a list of compatible systems. This does NOT include the current Mac OS X – Tahoe
49) I’m thoroughly (censored) until they support the current Mac OS, which was released September 15, 2025.
50) I contacted support to ask when Tahoe would be supported.
51) 10 days later: message from iZotope
We’d love to hear what you think of our customer service. Please take a moment to answer one simple question by clicking either link below:
How would you rate the support you received?
Good, I’m satisfied
Bad, I’m unsatisfied
1) I went to the website to buy iZotope RX 11 Elements – which has (I think) the tools I need: Audio Denoising, dereverb, and declick.
2) I had to send them proof I was an educator to get a 50% discount
3) After 3 days, they acknowledged and I could buy the product.
5) To actually access the product, I was sent to use their product manager.
6) This app-wrapped website forced me to create a login through Google.
7) I signed in with my google email, only to be told I need to use my “passkey”, which never appears ANYWHERE on my computer or phone.
8) I could hit “try another way” and get to a screen that lets me use my passkey (what?) and my password. OK, I have a password, I tried that.
9) I can type in my password (can I use my password holder tool, no. That was disabled!)
10) The password did not allow you to see what you type – and there is no option to do so.
11) I typed in my password. I was still forced to use “2 step verification”.
12) But I could tap “yes” on my phone instead of using a passkey that doesn’t exist.
13) I tap “yes” on my phone. And then I was redirected to the start screen!
14) I reopened the app and clicked login with google again …
15) This time, it brought me to the elements page.
16) I clicked authorize, and it crashed to desktop.
17) I then tried to re-open the app, and it allowed me to “authorize”, and then it opened to your website where … I … could … purchase … it?
18) I contacted Native Instruments support.
19) Support told me to use a new tool, Native Access 2, which they did NOT put face-forward on their website, to install RX 11 Elements..
20) I clicked their link on Native Access 2: 404 file not found.
21) I found a direct download instead.
22) I opened the link to download, and it began to download the Native Instruments software, which I could use to download RX 11 Elements.
23) I could not find any application in my application folder to run Elements.
24) I went online and found out this program isn’t even an application, but a set of plugins that works with other products (Unnamed)
25) This information was not at all obvious from the website, to put it mildly.
26) I contacted support again.
27) They send a new and better link to Native Access 2:
28) the install process was the same as the old one, complete with a request for a “passkey” that never pops up and never tells you where it is meant to be. I did steps 7-13 again minus the crash to desktop.
29) I went to the library and reinstalled RX 11 ELEMENTS.
30) I downloaded the DaVinchi video editing tool, which I found out on my own is meant to support Elements 11 as plugins.
31) I opened DaVinchi, tried to use the plugins, and it crashed to desktop.
32) This crash happened with VST and AU versions.
33) I contacted support again.
34) they asked me to download and use a Native Instruments tool to collect bug information.
35) I downloaded and installed the tool.
36) I got a bug report as a zip file.
37) I tried to email it to support as requested.
38) Email bounced: Native Instruments does not allow the emailing of zip files.
39) I emailed support again to inform them of the issue.
40) They had me put the zip file on a Google drive and send them a link that they are allowed to access.
41) They told me the original install had been incomplete, told me to try again.
42) I found and used their uninstall tool to delete product portal.
43) I used their uninstall tool to delete the RX 11 Audio Editor.
44) I then reinstalled RX 11 Elements.
45) I then reopened Davinci resolve 20
46) Same error:
47) I contacted support again.
48) Support replied back with a list of compatible systems. This does NOT include the current Mac OS X – Tahoe
49) I’m thoroughly (censored) until they support the current Mac OS, which was released September 15, 2025.
50) I contacted support to ask when Tahoe would be supported.
51) 10 days later: message from iZotope
We’d love to hear what you think of our customer service. Please take a moment to answer one simple question by clicking either link below:
How would you rate the support you received?
Good, I’m satisfied
Bad, I’m unsatisfied
My reply:
Bad, I’m unsatisfied:
The issue was not resolved
You still have not updated iZotope to work with a many-months-old OS from Apple (Tahoe). I am quite certain the reason for these issue has to do with your DRM system as every other piece of software I own transitioned seamlessly from the previous OS to Tahoe, and your DRM is the only difference I can imagine.
52) Waited until January 9, 2026 when iZotope RX Elements 11 was made compatible with the new Mac OS.
53) Reinstalled it.
54) It failed.
55) Reinstalled Davinci Resolve 20
56) It worked.
57) Task completed in 6 weeks flat.











